The rules for using this website, and the ground rules for work we do for clients.
Last updated: 9 September 2026
John Ontario Agency is a marketing business based in London, Ontario, Canada. These terms apply to johnontarioagency.com and to the services described on it.
You may read the site, use the contact form, and use the chat assistant to ask about our services. Please do not attempt to break, overload, or scrape the site, and do not use the chat assistant to submit anyone else's personal information.
The chat bubble is an AI assistant. It is helpful but not authoritative: it does not quote prices, it does not form a contract, and it can be wrong. Nothing it says binds us. For anything that matters, ask a human.
Anything described on this site is an outline of what we offer, not an offer of contract. Pricing is confirmed in writing for your specific situation before work starts.
We do not guarantee search rankings, call volumes, or revenue. Nobody honestly can — search results and lead flow depend on your market, your competitors, and factors outside anyone's control. What we commit to is the work described in your written scope.
Each engagement is governed by the written scope and pricing we agree with you. Where those terms conflict with this page, the written engagement wins.
You keep ownership of your own content, brand assets, domains, and accounts. Where we build something for you as part of a paid engagement, it is yours once it is paid for. Where we grant access to our own internal tooling, that tooling stays ours.
Some services need access to accounts you own, such as your Google Business Profile. You grant that access yourself, and you can revoke it at any time. We use it only to do the work you asked for. How we handle data from those accounts, including our Google API Limited Use commitment, is set out in our Privacy Policy.
You are responsible for the accuracy of what you ask us to publish about your business, and for having the rights to any photos, logos, or copy you give us. We will not publish claims we know to be untrue, including invented certifications, fake reviews, or images presented as your premises when they are not.
Fees, billing dates, and any usage overages are set out in your written engagement. Monthly services continue until either side ends them; we do not lock clients into long contracts.
Either of us can end a monthly engagement with reasonable notice. On termination we remove our access to your accounts and delete the credentials we held for them.
We provide our services with reasonable skill and care. To the extent the law allows, our total liability for any claim is limited to the fees you paid us for the service in question in the three months before the claim, and we are not liable for indirect or consequential loss such as lost profits.
Nothing here limits liability that cannot be limited by law, including under Ontario consumer protection legislation where it applies.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
We may update these terms. The date at the top of this page shows when they last changed.
John Ontario Agency
London, Ontario, Canada
john@johnontarioagency.com
(519) 930-1227