For Ontario trades & local business
Hey, I’m John. Most businesses I talk to are not losing work because their advertising is bad. They are losing it because they were up a ladder, under a sink, or on a site when the phone rang. This answers those calls, works out what the job actually is, and sends you something you can quote from.
Two things, both live. You do not have to take my word for any of it.
Bottom right corner. That is the same setup that goes on a client’s site — ask it something awkward and watch how it handles not knowing the answer.
Straight up: this one is built for a commercial roofing company, so ask it about a leaking flat roof. It is here so you can hear how it sounds, how quickly it comes back, and whether it talks like a person. Yours would be built around your work, not roofing.
$450 / month
It picks up when you can’t — evenings, weekends, mid-job — and treats the call like someone who knows your business would.
Most businesses do more than the one thing they are known for. If you fit kitchens, you probably also do closets, vanities and built-ins. If you roof, you probably also do siding and eaves. The agent knows the whole list, so a caller asking about the small job does not get run through the script for the big one.
Not “name and number, someone will call you back.” The questions you would ask if you had picked up, and they are different for every trade:
We write these together in the setup call. They are the difference between taking a message and getting a job you can price without a second phone call.
If you run financing, a free inspection, a seasonal deal, or a warranty worth mentioning, the agent raises it at the point in the conversation where price hesitation actually happens — then books the consultation or the site visit.
Name, number, what they want, the details they gave, and their timeline — in writing, on your phone, seconds after they hang up. Instead of a voicemail that says “hi, it’s me, call me back.”
It captures the booking and texts it to you to confirm. It does not write into your calendar on its own, so nothing gets committed without you.
Around 150 handled calls a month included. If you start running past that consistently, you hear it from me before it costs you anything, and we either agree a rate for the extras or move you up a tier. No surprise invoice.
The reception is the part that pays for itself this month. These are the parts that compound.
Take photos of jobs as you go and text them over. I post them to your profile. Local ranking rewards a profile that keeps moving, and most of your competitors have not touched theirs in a year.
Past customers get asked automatically, at the right moment. You do not have to remember, and you do not have to ask anyone for a favour.
Every inbound call, your website numbers, and every text captured — laid out so you can see what came in that would otherwise have gone quiet. If it is not paying for itself, that report is where you will see it first, and I would rather you saw it than not.
No. You keep the number on your van and your website. It forwards to the receptionist only when you do not pick up, and you can switch that off in seconds if you ever want to.
No. If anyone asks, it says straight away that it is an automated assistant. It is also told never to invent a fact about your business and never to quote a price — if it does not know, it says so and passes it to you.
You test it by calling your own line before it ever goes live, and we fix the script until you are happy with it. After that you can change it any time by telling me — it is your business, not a locked product.
About twenty minutes. What you do, where you work, your offers, and the questions customers ask you over and over. I build it, you test it, then it goes live.
No pitch deck and no pressure. Tell me roughly how many calls you think you miss in a week, and we will work out whether this is worth doing for your business. If I do not think it will pay for itself, I will tell you.