The questions worth asking before you hire anyone
Most agency FAQs dodge the hard questions. These are the ones you should ask every marketer before you pay them — and our straight answers.
No — and anyone who promises it is either lying or about to get your site penalized. Google states plainly that no one can guarantee rankings. What we can guarantee is the work that earns them — technical SEO, a properly set-up Google Business Profile, real reviews, and genuinely useful content — and we show you the actual movement with rank tracking, not vanity metrics.
Local SEO compounds over months, not days. Google Business Profile, reviews and citations build authority over time, and a brand-new site has no history to rank on yet. If someone promises page one overnight, they're selling either black-hat tricks (which get you penalized) or paid ads. We give you an honest timeline before you spend a dollar.
Always. Your domain, your hosting, your code and your content — all in your name. If you ever leave us, you take the whole asset with you. That's the only fair way to do it, and it's why we don't build on platforms that trap you.
They're fine to get started, but they're slow, heavy, and you're renting rather than owning. We hand-build fast, clean, mobile-first sites that load in about a second, not six. Speed and clean code aren't cosmetic — they directly affect both your Google ranking and how many visitors turn into calls.
No lock-in for its own sake. You should stay because the work is producing results, not because you're trapped in a term. We'd rather earn the next month than trap you in it.
It depends on scope — but you get a written, fixed quote before we start, so you know exactly what you're paying and what you're getting. No vague monthly retainers for "brand strategy." The first consultation is free.
Owner-operated — the person who quotes you is the person who does the work. We built our own software: competitor ad-research tools, rank tracking, and content and review pipelines. We're not reselling someone else's dashboard and billing you monthly for it.
Yes. London Commercial Roofing is a real, live build — a 20-page commercial roofing site with local SEO, service and location architecture, schema markup, and a lead-capture funnel, every page verified. See the full case study.
Never. Bought links, PBNs and link farms are the fastest route to a Google penalty, especially for a new site. Real links are earned through citations, real relationships and genuinely useful content. We'll tell you when something is a myth — even when it's something you asked us to do.
We're based in London, Ontario, but we work with trades and local businesses across the province — Kitchener-Waterloo, Hamilton, Windsor, Sarnia, Toronto and beyond. If you sell a service in an Ontario city and need people in that city to call you, that's exactly what we do.
Ask it in a free consultation. You'll get a straight answer, an honest read on your market, and no pitch deck.